Privacy policy
Privacy policy for Nordic Skin College
Nordic Skin College ApS Kongens Nytorv 21, 1st floor 1050 Copenhagen K Email: info@nordicskincollege.dk Phone: +45 72 72 72 70
Nordic Skin College ApS is the data controller for the personal data we collect about you. This privacy policy describes how we process your personal data and which rights you have.
What information do we collect?
We collect the information you provide to us when you:
- Fill in a contact form on our website (name, email, phone number, message)
- Order information material or book a guided tour
- Enrol in a programme (name, address, email, phone number, date of birth)
- Book a treatment in our clinic
- Buy a gift card
- Contact us by email or phone
Why do we collect your information?
We use your personal data to:
- Respond to your enquiries and questions
- Administer your education if you are a student
- Book and administer treatment appointments
- Send you the material you have requested
- Meet legal requirements (bookkeeping and accounting)
We do not use your information for marketing unless you have given your explicit consent.
Legal basis
We process your information on the following bases:
- Consent — when you fill in a form or contact us
- Performance of a contract — when you enrol in a programme or book a treatment
- Legal obligation — the Danish Bookkeeping Act requires us to retain certain information for 5 years
How long do we keep your information?
- Contact forms: Information is deleted once the enquiry has been handled, and no later than 12 months after receipt
- Education-related information: Retained for 5 years after completion of the programme in accordance with the Danish Bookkeeping Act
- Booking information: Deleted 12 months after the treatment
- Accounting records: Retained for 5 years in accordance with the Danish Bookkeeping Act
Sharing of information
We do not disclose your personal data to third parties unless it is necessary to fulfil our agreement with you (e.g. a payment provider in connection with a purchase) or required by law.
We use the following data processors:
- Hosting provider — for the operation of our website
- Booking system — for managing treatment appointments
- Payment provider — for processing payments
All our data processors have entered into data processing agreements with us and only process your information according to our instructions.
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access — you can ask to see which information we hold about you
- Right to rectification — you can ask us to correct inaccurate information
- Right to erasure — you can ask to have your information deleted, unless we are required to retain it
- Right to restriction — you can ask us to restrict the processing of your information
- Right to data portability — you can ask to receive your information in a structured, machine-readable format
- Right to object — you can object to our processing of your information
To exercise your rights, you can contact us at info@nordicskincollege.dk or +45 72 72 72 70. We will respond to your enquiry within 30 days.
Complaints
If you are dissatisfied with our processing of your personal data, you can lodge a complaint with the Danish Data Protection Agency (Datatilsynet):
Datatilsynet Carl Jacobsens Vej 35 2500 Valby Phone: +45 33 19 32 00 Email: dt@datatilsynet.dk Website: www.datatilsynet.dk
Changes
We may update this privacy policy if our practices change or if required by law. The most recent version will always be available on this page.
This privacy policy was last updated in July 2026.